So, when it’s your turn to listen…
1. Do it with thought and care.
2. Use your eyes.
3. Observe these nonverbal signals when listening to people…
4. Make things easy…
5. Show interest and be curious…
When it’s your turn to talk…
1. Get your thinking straight.
2. Say what you mean.
3. Get to the point.
4. Be concise.
5. Be real.
6. Speak in images.
Arjun's Blog 